privacy policy

At FLOWSTEAM we are committed to protecting your privacy. This privacy policy explains how we collect, use, disclose and protect your personal information when you visit our website and use our products and services. By visiting or using our services, you agree to the terms of this privacy policy.

Information We Collect

1. Personal information:
   When you interact with FLOWSTEAM, we may collect personal information such as your name, email address, telephone number and shipping address. This information is collected when you place an order, subscribe to our newsletter or contact customer service.
2. Payment details:
   We collect payment information, such as credit card information and billing addresses, to process your transactions. This information is transmitted and stored securely in accordance with industry standards.
3. Usage data:
   We automatically collect information about how you use our website and services. This includes your IP address, browser type, device information and pages visited. This data helps us to improve our website and increase your user experience.
4. Cookies and tracking technologies:
   We use cookies and similar tracking technologies to collect and store information about your preferences and browsing habits. This allows us to personalize your experience and deliver relevant content and advertising.

How we use your information

1. Providing and improving our services: We use your personal information to process orders, deliver products and provide customer support. We also use usage data to analyze trends, monitor performance, and improve our website and services.
2. To communicate with you: We may use your contact information to send you updates, promotional offers and newsletters. You can unsubscribe from these communications at any time by following the unsubscribe instructions in the emails.
3. Processing payments: Your payment information is used to process transactions and ensure secure payment processing.
   To improve security: We use your information to protect against fraud, unauthorized transactions, and other security risks.

Sharing and Disclosing Information

Third Party Service Providers: We may share your information with trusted third party service providers who assist us in operating our website, processing payments, and delivering products. These service providers are required to maintain the confidentiality and security of your information.

Legal Requirements: We may disclose your information if we are required to do so by law or in response to valid requests from public authorities.

Business transfers: In the event of a merger, acquisition or sale of all or a portion of our assets, your information may be transferred to the new owner.

Data security

We implement various security measures to protect your personal information. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

Your rights

You have the right to access, update or delete your personal data. If you would like to exercise any of these rights, please contact us using the details below.

Changes to this privacy policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to periodically review this Privacy Policy to stay informed about how we are protecting your information.

To contact us
If you have any questions or comments about this privacy policy, please contact us at:

Email: info@flowsteam.nl

Thank you for choosing FLOWSTEAM . Your privacy is important to us.