privacy policy

At FLOWSTEAM, we attach great importance to the protection of your privacy. This privacy policy describes how we collect, use, disclose and protect your personal data when you visit our website and use our products and services. By visiting or using our services, you agree to the terms of this privacy policy.

Information we collect

Personal data

When you interact with FLOWSTEAM, we may collect personal data such as your name, email address, phone number and shipping address. This data is collected when you place an order, subscribe to our newsletter or contact customer service.

Payment information

We collect payment information, including your credit card details and billing address, to process your transactions. This information is securely transmitted and stored, in accordance with applicable industry standards.

Usage data

We automatically collect information about how you use our website and services. This includes your IP address, browser type, device information and pages visited. This data helps us improve our website and your user experience.

Cookies and tracking technologies

We use cookies and similar tracking technologies to collect and store information about your preferences and browsing behavior. This allows us to personalize your experience and provide you with relevant content and advertisements.

Use of your data

To provide and improve our services: We use your personal data to process your orders, deliver your products and provide customer service. We also use usage data to analyze trends, monitor performance and improve our website and services.

To communicate with you: We may use your contact information to send you updates, promotional offers and newsletters. You can unsubscribe from these messages at any time by following the unsubscribe instructions in the emails.

For payment processing: Your payment details are used to process transactions and ensure the security of payments.

To improve security: we use your data to protect you from fraud, unauthorized transactions and other security risks.

Information sharing

We do not share your personal data with third parties, unless this is necessary for the processing of your order (for example, with transport companies).

Non-personal information may be shared for analysis purposes, in the form of anonymized data.

Data security

We implement various security measures to protect your personal data. Although we make every effort to protect your data with commercially acceptable means, we cannot guarantee its absolute security.

Your rights

You have the right to access, modify and delete your personal data. To exercise these rights, you can contact us using the contact details below.

Changes to this privacy policy

We may amend this privacy policy from time to time. Any changes will be published on this page, along with a new effective date. We encourage you to regularly consult this privacy policy to stay informed about how we protect your data. Thank you for choosing FLOWSTEAM. Your privacy is our top priority.

Company Information.

MostEssential B.V.

Address : Sloepkade 1, 2725EX, Zoetermeer, Netherlands

Trade register number : 94884730

VAT number : NL866924280B01
Contact : support@flowsteam.nl
Phone : +31 611 139 230

We will respond within 24 hours.